One small price.
No seat math.
Free for a contact form and an inbox. Nine dollars when you want the whole toolkit. That's the entire pricing page — the rest is detail.
forever — not a trial
- Contact form in your colors, at tinycase.app/s/you
- Case inbox with open & resolved
- Email notification for every new message
- Reply from your own inbox
- Spam filtering
- 1 staff member
that's $4.92 a month — or $9 USD month-to-month
- Everything in Free, plus
- Reply in-app, with internal notes
- Customers get email updates and a private case page
- Hosted docs — block editor or markdown pushed from your repo
- Your own domain, with HTTPS set up for you
- No "Powered by TinyCase" on your form
- AI replies grounded in your docs (soon)
- Up to 10 staff members
In Canada it's $12 CAD a month or $79 a year · in the EU €8 a month or €55 a year.
Where's the enterprise plan?
There isn't one. TinyCase is built for a couple of tickets a week, not a support floor — the 10-staff limit is a promise to small teams, not a missing feature. If you outgrow us, we'll be glad for you.
What happens when my trial ends?
If you subscribe, nothing changes. If you don't, your org drops back to the free plan — your cases, customers, and docs content all stay put, and everything unlocks again if you upgrade later.
Is the free plan really free?
Yes. It's a branded contact form, an inbox, and email notifications — a complete tool for taking it from there in your own email client. No time limit, no card required.
Can I switch between monthly and yearly?
Anytime, from the billing portal in your settings. Stripe prorates the difference.
Do prices include tax?
Prices exclude tax. VAT, GST, or sales tax is calculated at checkout based on your location; EU businesses can enter a VAT ID for reverse charge.
What currency am I charged in?
US dollars by default. If you're in Canada or the EU, checkout switches to CAD or EUR at the local price — $12 a month or $79 a year in Canada, €8 a month or €55 a year in the EU. TinyCase is run from Nova Scotia, but most of our customers aren't, so the headline price is in USD.
How do I cancel?
From the billing portal, in two clicks. Your plan stays active until the end of the period you've paid for, then the org moves to the free plan.