Return Link

Settings → Return link ("Your website") sets the URL customers use to get
back to your product from the TinyCase portal.

When set, it shows as a "Back to <your org name>" link:

• In the portal header, on every customer-facing page (docs, contact form).
• On the confirmation page a customer sees after submitting a ticket.

Leave it empty and neither link is shown.

Requirements

The value must be a full http(s) URL, e.g. https://example.com. A bare
domain like example.com won't validate.

Pointing at a specific page

The link is static — it always points to the exact URL you enter, not just
your domain's root. If you'd rather send customers straight to a specific
page (a dashboard, a login screen) instead of your marketing homepage, enter
that page's URL directly, e.g. https://app.example.com/home.

Keep in mind TinyCase has no way of knowing whether the customer is logged
in on your site, so a page that requires authentication will send logged-out
visitors to your login screen instead of the destination page — that's
usually still fine if your own login flow redirects back to where it was
headed once they sign in.