Custom Domain

By default your submit form, case portal, and docs are served from
tinycase.app/s/<your-slug>. Settings → Custom domain lets you serve
them from your own domain instead, e.g. support.yourdomain.com.

Setup

1. Enter the domain in Settings and save it there first.
2. Add a CNAME record for it pointing to tinycase.app.
3. SSL is provisioned automatically on the first request once DNS resolves —
   this takes a few seconds, no separate step needed.

Save the domain in Settings before pointing DNS at it, not after — a request
for a hostname TinyCase doesn't recognize yet is cached as a failure for a
few minutes, so setting up DNS first just means a longer wait before it
starts working.

Requirements

• Must be a plain hostname, like support.yourdomain.com — no scheme, path,
  or port.
• Use a subdomain, not your bare domain (support.yourdomain.com, not
  yourdomain.com) — most DNS providers don't allow a CNAME record on the
  bare domain.
• Must be unique across all TinyCase orgs.
• Requires a Pro plan.

Custom domains are a paid feature, gated separately from docs hosting and
other Pro features.